Privacy Policy

Fuel Pit Nutrition respects your privacy. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, create an account, place an order or communicate with us.

Information We Collect

Depending on how you use our website, we may collect:

• Name
• Email address
• Mobile number
• Billing address
• Shipping address
• City, state and PIN code
• Products purchased and order history
• Order number and value
• Delivery and refund information
• Technical information such as IP address, browser type, device information, operating system, pages visited and website interaction data
• Information you provide through email, phone, WhatsApp or contact forms

Payment Information

Payments may be processed through third-party payment providers. We generally do not store complete payment credentials such as your full card number, CVV or UPI PIN.

How We Use Your Information

We may use your information to process and deliver orders, process payments, provide customer support, process returns and refunds, send transactional notifications, maintain your account, improve our website, detect fraud and abuse, maintain security, comply with legal requirements, and send marketing communications where permitted and appropriately consented to.

Marketing Communications

If you subscribe to marketing communications, we may send information about products, offers, promotions, new launches and educational content. You may unsubscribe from promotional communications at any time. Transactional communications such as order confirmations, shipping updates and refund notifications may still be sent when necessary.

Cookies

Our website may use cookies and similar technologies to keep your shopping cart functional, remember preferences, understand website usage, improve performance, measure marketing campaigns and support security. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Sharing Information

We may share relevant information with service providers where necessary to operate our business, including payment processors, courier and logistics companies, website hosting providers, customer support providers, analytics providers, marketing platforms, and IT and security service providers. We may also disclose information where required by law or lawful government requests. We do not intend to sell your personal information as a standalone commercial product.

Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or disclosure. However, no online system can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, legal obligations, fraud prevention and dispute resolution.

Your Rights

Subject to applicable law and its effective implementation, you may have rights concerning your personal information, including access, correction, updating, deletion where applicable, withdrawal of consent where processing is based on consent, and grievance rights. To make a privacy request, email fuelpitnutrition1@gmail.com.

Children's Information

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law. If you believe a child has provided personal information to us improperly, contact us at fuelpitnutrition1@gmail.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

Contact

Fuel Pit Nutrition

Privacy Email: fuelpitnutrition1@gmail.com

Address: Shop No. 18, 1st Floor, The Hermitage Plaza, K Area Road, Dhakauli, Zirakpur, SAS Nagar (Mohali), Punjab 160104